Nymeo’s Automated Telephone System, known as NATE, will no longer be available after March 31, 2024. If you have any questions about this change or require assistance in setting up digital banking, please don't hesitate to reach out to us at 855-436-4100 or visit one of our branches. We're here to help in any way we can.

If you do not have the Nymeo Mobile App or do not wish to enroll in Digital ID, you may still contact us to receive support; however, we will continue to use other methods of authentication (picture ID or personal questions to identify yourself).

If you are traveling internationally and planning to use your Nymeo Debit or Credit Card, you will need to notify us of your end/return date only. No notification is needed if you are traveling within the United States. If we are not notified, your card(s) may be blocked when you try to use it. Foreign transactions are blocked to protect your account from potential fraud. 

To notify Nymeo of your international travel plans so you can use your Nymeo Debit or Credit Card, please follow these steps:

1. Log into Online or Mobile Banking
2. On the desktop, select “Accounts” and then choose “Manage Cards." On Mobile, you can simply click on the widget.
3. Locate the card you plan to use and click on the card image.
4. Under “International Travel or Purchase Notice”, expand options and input the last day of your international travel or purchase. (The beginning date or country location is not required.)
5. Hit “Save” and your card(s) are instantly set for international use. If you need to extend your stay, you can change your return date at any time.

Important: You will need to set travel dates for all debit and credit cards separately, including joint cards. Please make sure your cell phone number is updated in our system. If you need assistance or are unable to submit a travel notification digitally, please contact us at 855-436-4100.

Notary services and Signature Guarantees are available by appointment. Click here to schedule an appointment today.  

Please note, Notary services are available for both members and non members.  Signature Guarantees are available for Nymeo members only. 

Yes. For both Android and iOS, the current version and the most recent major versions are supported.